Home | Evolve Research

Smartphone users
use less than 10% of
their apps on a daily basis.

Consumers have stopped
doing business with a
company after experiencing
poor customer service.

Consumers would pay
more for a better
customer experience

U.S. adults have used an online
or mobile dating app.

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01-10-20

5 Essentials of the Moderator's Kit Bag - Part 1

I've waxed lyrical about the Dark Art of Moderating, where I've spoken about techniques I use to moderate in-person focus groups. However, I have yet to address another mysterious fixture of focus groups - the Moderator's Kit Bag.

12-20-19

Grads, Customize Your Cover Letter

Last month, Brinkley published an excellent article detailing five things graduates should take advantage of before leaving school. As an employer, I figured I'd add one more thing to that list - learn how to write a customized cover letter.